Privacy Policy

1. Who we are

ContextDoor, Inc. is a Delaware corporation.

• Website: narrahq.com
• Address: available upon request

2. Information we collect

We collect information that you submit through our website forms, including:

• Email address
• Company name, if provided
• Preferences about which narra agents or product areas you are interested in
• Interest in enterprise deployment, if provided
• Any other information you choose to submit

We may also collect basic technical and usage information through our website infrastructure and analytics tools, including page views, referral information, device or browser information, and approximate usage patterns.

3. How we use your information

We use the information we collect to:

• Respond to your inquiry
• Contact you about narra, demos, pilots, product access, and enterprise deployment
• Understand demand for different narra agents and product areas
• Improve our website, product, messaging, and go-to-market efforts
• Maintain the security and reliability of our website
• Comply with legal obligations

4. Legal basis for processing

Where applicable data protection laws require a legal basis, we process your information based on our legitimate interest in operating our website, responding to business inquiries, developing our product, and communicating with potential customers and partners.

If we ask for your consent for a specific use, you may withdraw that consent at any time.

5. Service providers

We use third-party service providers to operate our website and manage submitted leads and requests. These may include:

• Vercel, for website hosting and analytics
• Airtable, for storing and managing lead and contact form submissions

These providers process information on our behalf and are used as needed to operate the website, manage inquiries, and improve our services.

6. Analytics

We use Vercel Analytics to understand basic website usage and performance. This helps us understand how visitors use the website and improve the experience.

We do not use advertising pixels or third-party behavioral advertising tools on the website at this time.

7. Data retention

We keep lead and inquiry information for as long as reasonably necessary to respond to inquiries, manage business development, evaluate product demand, and maintain business records.

As a general rule, we may retain lead and inquiry information for up to 24 months after our last interaction with you, unless we need to keep it longer for legitimate business, legal, or security reasons, or unless you ask us to delete it sooner.

8. International transfers

ContextDoor, Inc. is a U.S. company. If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

9. Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, use the contact form at the bottom of this page.

10. No sale of personal information

We do not sell personal information.

11. AI training

We do not use lead form submissions or contact form submissions to train AI models.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above.